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Treasurer's Office

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1. What are your hours?

We are open Monday through Friday from 8:30 a.m. to 5:00 p.m.
We are closed on all official County Holidays.

2. When do you send out bills?

By law, bills must be sent out at least 15 days before the due date – but they usually are
sent much earlier. Our goal is to send out bills 30 days before the due date if at all
possible.
It is the responsibility of the Taxpayer to let us know if you have not received your bill,
so remember: If you have not received a tax bill by Mother’s Day or Thanksgiving Day,
give us a call at 804-556-5806.

3. Can I view taxes online?

Yes, click the link below: View Taxes Online

4. Can I pay with my credit/debit card?

The Treasurer's Office now accepts Visa and MasterCard in the Office at 1800 Sandy Hook Rd. NOTE: A 3% convenience fee will be charged for all credit/debit transactions.

Online or over the phone, you may use a credit or debit card through a third party: “Official Payments”.

To pay your taxes using a card: go online to www.officialpayments.com or call 1-888-272-9829.

You will need:

1)Our Jurisdiction code: 1031
2)Your Bill Number
3)The amount you want to pay

There will be a convenience fee charged.

The Treasurer’s Office does not process any card payments in the office. www.officialpayments.com

5. How do I get a dog license?

To obtain a dog license, you must produce a valid rabies certificate and pay the appropriate fee. The fees are as follows:

Lifetime dog license (single dog): $10.00

Multi dog – up to 20 (twenty) dogs: $25.00

Multi dog – up to 50 (fifty) dogs: $50.00

Multi-dog licenses are valid through December 31st each year.

6. What happens if I don’t pay my taxes?

The law provides various avenues for collection of delinquent (unpaid) taxes.
These avenues include but are not limited to:

Putting a DMV Stop on all vehicle license plates in the delinquent taxpayer’s name.

Seizure and sale of the delinquent taxpayer’s vehicle (or other properties) for Personal Property taxes.

Referral to Collection Agency.

Issuing Employment and Bank Liens.

Obtaining a court Judgment.

Withholding State Income Tax Refund

Failure to pay taxes can also lead to action through the Circuit Court to sell the property for taxes due and costs.

7. How do I know if you’re closed during inclement weather?

Watch the local TV stations for closings. We usually follow the official County Office
Closing Plan. Also, if you call this office and do not get an answer during inclement
weather, we are closed.

8. When does the penalty go on my tax if I don’t pay on time? What about interest?

A 10% penalty is applied the first day after the due date.
Penalty is calculated on the full amount of the tax (prior to the reduction for tax relief).

Interest is applied on the first day of the first month after the Due Date (July 1st and January 1st)
at a rate of 10% per annum.

There is no grace period.

9. I’m behind on my bills, how can I get on a payment plan?

If you are behind on your taxes/fees and wish to forestall collection attempts such as
DMV Stops and/or seizure of your property and/or land, you may call the Treasurer’s
Office and make an appointment to come into the office and sign an installment
agreement with the Treasurer.

Installment agreements vary and are made on an individual case by case basis.
However, failure to abide by the agreement will void the agreement and negate the possibility of entering into another such agreement at a later time.

10. Do you accept post marks for determining whether a payment is late?

Yes, if the envelope is post marked by the U.S. Post Office on the Due Date the payment
will not be considered late regardless of when it is received in the Treasurer’s Office.
Postage meter dates are not accepted.

11. Can I set up automatic drafts from my bank account to pay my taxes?

The Treasurer’s Office does not have that capability at this time. You may have your
bank send payments to us using your online banking capability.

12. Can I pay over the phone?

You may use a credit or debit card through a third party: “Official Payments” over the
phone.

You must call 1-888-272-9829.

You will need:
1)Our Jurisdiction code: 1031
2) Your Bill Number
3) The amount you want to pay

There will be a convenience fee charged.
The Treasurer’s Office does not accept payments over the
phone in the office.

13. Why is the prior property owners name still on my Real Estate bill?

The Goochland County Land Books are printed as of January 1st each year and placed in
the Circuit Court Record Room.

By law, the bills must match the Land Books so that Title Searchers are able to determine
taxes on any given property.

In order to get the bills to the new owner, we must address them to the owner on record
as of January 1st and then add “care of” the new owner.

The prior owner’s name will not be on the bill next year when you are the owner of
record on January 1st.

14. Can I pay my taxes online?

You may make a payment online through a third party: “Official Payments”.
To pay your taxes online you will have to use a credit/debit card and go online to www.officialpayments.com.

You will need:

1)Our Jurisdiction code: 1031
2)Your Bill Number
3)The amount you want to pay

There will be a convenience fee charged.
www.officialpayments.com

15. What is the tax rate?

The Board of Supervisors sets the tax rates each year. At this time the tax rates are as follows: Personal Property: $3.95 per hundred (before tax relief*) *for information regarding the personal property tax relief act, please contact the Commissioner of the Revenue (804) 556-5807. Real Estate: 53 cents per hundred Tuckahoe Creek Service District: 32 cents per hundred.

16. Who do I contact if my address has changed?

If you have moved or otherwise changed your address you should first change your
address with DMV. Also notify the Treasurer’s Office so we can be sure to have the
correct address at our next billing.

If you own land, you should also notify the Assessor’s Office.

Failure to notify DMV, the Treasurer’s Office and the Assessor’s Office may result in a
late payment! It is the responsibility of the Taxpayer to let the Treasurer’s Office know if you have not
received your bill, so remember: If you have not received a tax bill by Mother’s Day or
Thanksgiving Day, give us a call!

17. I don’t own my car/truck/boat/trailer anymore - can you take it off my bill?

Only the Commissioner of Revenue (for Personal Property) or the Assessor’s Office (for
Real Estate) has the authority to adjust the assessment on your bill.
The Treasurer’s Office bills and collects the tax amounts assessed by those offices.

If you are being taxed for property you no longer own, contact:
Commissioner of Revenue- (804) 556-5807 Assessor’s Office- (804) 556-5853

18. Can we see the tax bills online?

The Treasurer’s Office does not have that capability at this time but it is coming soon!

19. What are the due dates for taxes and fees?

Tax bills are sent out on a semi-annual basis. Other fees are annual. The due dates are:
Personal Property: June 5th and December 5th
Business Equipment: December 5th
Machinery & Tools: December 5th
Real Estate: June 5th and December 5th
Vehicle License Fees: June 5th (Included on the Personal Property Tax Bill)
Dog License Fees: January 31, 2013 In the event that a due date falls on a weekend, then the due date is extended to the next business day.