What is the process for billing?

The County has a third-party biller which files the claim first with your insurance company. Any portion not paid by insurance will be billed to the patient. You will receive two invoices, and if you are unable to pay, the debt is written off. The County has a “compassionate” policy. No accounts are sent to collections and unpaid invoices do not affect your credit.

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1. When did Goochland County implement EMS billing?
2. What is Ambulance Transport Cost Recovery?
3. Why do we need Ambulance Transport Cost Recovery?
4. How is charging for emergency medical transport service allowed?
5. How does Ambulance Transport Cost Recovery work?
6. Will I be denied service if I can’t prove I have insurance or money to pay the bill?
7. What if I cannot pay my bill?
8. What is the process for billing?
9. Why did I receive mail from out of state regarding my transport?
10. Why am I sending my payment to Baltimore?
11. How is my insurance information collected?
12. Does Ambulance Transport Cost Recovery cause health insurance premiums to escalate?
13. How much money can counties realistically expect to collect through the Ambulance Transport Cost Recovery Program?
14. How is my privacy protected?
15. What if I am unable to sign for the receipt of the HIPAA privacy practices during/after my transport?
16. Does billing impact the donations and fund drives for volunteer Fire-Rescue agencies?
17. Does Ambulance Transport Cost Recovery provide all the support needed to fund Fire-Rescue?
18. How does this program benefit the taxpayer?