Due to the recent expiration of Virginia’s COVID-19 related State of Emergency, Goochland County’s Department of Public Utilities has announced that all standard penalty practices will resume for delinquent utility accounts.
The Department of Public Utilities recently notified all affected Public Utility customers, whose account is more than 60 days past-due at this time. They will work with any of their customers to get current on an overdue account. Customers are encouraged to contact the Department of Public Utilities Customer Service team at (804) 556-5835 to discuss a payment plan for their account.
Customers need to either arrange a payment plan or submit payment by Thursday, September 9th to avoid penalty actions towards their account, including additional fees and service disconnections.
For additional information or questions, customers can contact the Department of Public Utilities office at (804) 556-5835 or email them at firstname.lastname@example.org.